3 tips to troubleshoot your Android headphones issue

If you’ve got an Android device and you’re having problems with the headphones, it could be a simple fix. Before you toss them out and waste...


If you’ve got an Android device and you’re having problems with the headphones, it could be a simple fix. Before you toss them out and waste money buying a replacement set, we’ve got some quick tips you can do to troubleshoot.

You know the first thing any IT amateur or pro says is, “did you restart your device?” So, bookmark this article, restart your device and if you’re still having problems, read on.

By the way, if you’re thinking about upgrading, we have recommendations for the best Android wireless headphones.

1. Android headphone jack not working

Dust is your enemy, when it comes to your Android smartphone. You may not have thought about this, but dust and grime in your headphone jack cause a lot of problems.

If you use the jack to charge up your phone, junk in there may prevent a proper charge. If your phone keeps dying on you, this may be the reason.

It may also be causing your headphone to stop working. The problem is that the stuff in there is blocking a proper connection.

Be sure to spread the word on this fix — it’ll save your family and friends some money and a lot of headaches. Get a flashlight and a paperclip handy.

Look inside the headphone jack at the bottom of your Android. Use the paperclip point or a needle to carefully get in there to pull out dirt and accumulated gunk. Then plug in your headphones to see if they work.

2. Android settings prevent headphones from working

You need to figure out if your headphones or your Android smartphone is the problem. If you plug in your headphones and you don’t hear music, you can determine if your headphones or your phone is the problem.

You can start by plugging your headphones into another smartphone or a tablet. If they’re still not working, your headphones are the problem.

If your headphones do work in another device but not in your smartphone, your phone’s the problem. Check your sound settings. Did you turn down the sound down when you went to bed last night? (Don’t be embarrassed — happens to all of us.)

Try this: Go to Settings >> Sounds >> Vibration. Tap on Volume and similar settings to make sure your sound settings are turned on.

Note: Several companies make Android smartphones, so the steps to correct your sound may be slightly different.

3. Bluetooth connection isn’t working

Your Bluetooth connection for wireless devices could be causing some problems. It’s possible that you have paired your phone with a wireless device that has turned off your headphones.

First, you can check to see if this is the problem by turning off Bluetooth. You should be able to do this by swiping down from the top of your screen, which will open a menu with items like Sound, Wi-Fi and Bluetooth – tap on Bluetooth to turn it off.

Try your headphones now. If they’re still not working, there is another thing to check with Bluetooth.

Your second option is to go to Settings, then Connections. You should see a list of paired devices that are working with Bluetooth.

You can tap on paired devices to un-pair them. Do that and check your headphones again.

If none of these options is working, before you pay for a repair or a new Android smartphone, you may want to call your cellphone provider for technical support. They may be able to spot a problem that’s easy to fix.

Of course, you’ll probably need to spend money if none of these fixes is doing the trick. Here’s one tip: Get a couple of opinions before you spend money to get your smartphone repaired.

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